Testing & Inspection Refresher Oct 13th

Cancellation Policy

Booking Procedure & Confirmation Bookings are accepted on a first come first served basis on receipt of an online booking and full payment. Securing your booking A place is not secure until a fully completed booking form has been received; online. If payment has not been received, Electric, Gas & Compliance Services reserves the right to allocate the place to another customer. On receipt of a booking form and payment, booking confirmation will be emailed to the delegate(s)/organisation as indicated. Bookings can normally be accepted at any time up to a couple of days prior to the course start date, subject to availability. Payment Terms Payment can be made online. Payment can also be made by BACS, please contact us for our bank details, or. Please email your BACS remittance to egcservicesltd@outlook.com. Once your BACS payment is processed we will be in touch to confirm your course booking. Delegates will not be able to commence a course until full payment has been received. Invoices are normally issued on immediate receipt of payment or if invoicing terms have been agreed around eight weeks before the course is due to start.. Delegate Suitability/Substitution It is the customer’s responsibility to ensure that the course is suitable for his/her requirements. All delegates should have read and understood the course outline and meet the necessary pre-requisites. If you would like to make a delegate substitution please contact us as various periods of notice may be required and various administration fees may apply. Cancellation and Rescheduling If you wish to cancel or reschedule a course after your booking has been confirmed, we will make every effort to accommodate your new requirements although various periods of notice may be required for certain courses and various administration fees may apply. Please see details as follows: • Cancellation or transfer with two weeks or more notice – full refund or transfer. • Cancellation within two weeks and up to 48 hours beforehand – 50% refund. • Cancellation within 48 hours – no refund. • No notification of cancellation – no refund. In the unlikely event that your course has been cancelled, Electric, Gas & Compliance Services LTD will make every effort to reschedule the course. If this is not possible, any fees will be refunded. Electric, Gas & Compliance Services LTD will not be liable for any costs incurred by the customer as a result of booking a course that is later cancelled or rescheduled

Contact Details

• Space Business Centre, Olympus Park, Quedgeley, Gloucester, UK